JMI Reports - About Us

JMI Reports was founded in 1987 as a family-run business in Ohio. The company was started by a father and son and grew to include three brothers and two sisters. To this day, we still maintain that “family” approach to business. We treat our clients like family and respond to their needs immediately. We value all our clients, large and small, and provide a type of service that only a smaller, tight-knit company can.Since our modest beginning in Ohio, we have expanded our services to nine surrounding states. We still maintain our family company roots. Many of our inspectors have been with us since we opened. We treat our employees and inspectors like family and, in turn, we enjoy great working relationships and field workforce.

Our promise is to provide each and every client with a personalized service far superior to that of our competition. Services include:

	Electronic delivery of inspections
	Website ordering, tracking and reporting of all inspections
	High quality control standards/procedures in place for accuracy of report information
	Customized inspection forms tailored to our clients’ specific needs
	Special discounted pricing for volume orders/reunderwriting projects
	Itemized monthly invoicing or customized invoices to client requirements
	Personal and professional service with immediate attention to issues and concerns. Human contact when you phone JMI Reports.We do not use an automated phone system to answer customer calls.

Commitment

Our family oriented approach brings pride in our work and a valued relationship with our clients. We take matters seriously and strive to deliver outstanding service. When you deal with JMI Reports, you are talking with an owner of the company.

Quality

We are dedicated to providing a superior product. Our reports are customized to your needs. Each and every report is looked at by a QA staff member.

Respect

Your business means everything to JMI. There is no such thing as a “small client”. We value all our clients – large and small. We treat the client who orders one report with the same respect and service excellence as our largest clients