Company Values

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JMI’s Value Proposition

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We achieve the most with clients and partners through our focus on collaboration.

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Our technology, agility, and industry connections enable us to be forward-thinking and bring innovation to life.

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Our clients’ end-to-end efficiency drives us.

Our Core Values

Fundamental beliefs that should guide short-term and long-term decisions.

  • We care about clients, employees, and business partners.
  • We value relationships based on trust, respect, support, and genuine dialog.
  • We believe commitment and accountability demonstrate respect.
  • We are accessible to each other and to our clients.
  • We are grateful for our legacy and appreciate our opportunities.
  • We act with integrity.

Our Vision

JMI Reports will be a true partner for our clients, exhibiting the highest level of commitment to both service and authentic relationships.

A True Partner – not a vendor, a true partner that understands our clients’ needs and provides solutions that help them be successful.

Highest Level of Commitment to Service – need to differentiate ourselves, to stand alone.

Authentic Relationships – being consistent and real is how we have built the company and how we will continue to grow it.

Our History

JMI Reports began as a one-man operation in 1987, started by James McKendry. He had five field reps, and only one main carrier client, working primarily in Northeast Ohio

From those humble beginnings, and taking what we learned from our 30+ years in the survey business, JMI Reports has grown into one of the most respected risk assessment companies in the industry, offering nationwide coverage. We provide a wide variety of field survey services. This includes photo only, occupancy-check, ITV, and residential to commercial, farm, and high-value insurance reports. And we continue to grow both in size and scope of services, while still maintaining the same “family business” mentality.

The key to our growth and success has always been our focus on quality, turn-around time, a personalized high-level of service, and on the relationships that we build with each and every client.

Our Mission Statement

JMI Reports creates and maintains relationships that allow us to provide insurance service solutions to clients who appreciate our personalized approach.